Privacy Policy

Privacy Policy

Effective Date: 12 November 2025

Walterin ("Walterin", "we", "us" or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, store and share information about you when you visit our website, make purchases in our online store, subscribe to our communications or otherwise interact with us (collectively, the “Site”). It also explains your choices and rights regarding your personal information and how you can exercise them.

This policy is intended to meet the requirements of data protection regulations that may apply to you, including the General Data Protection Regulation (GDPR) for individuals in the European Economic Area (EEA) and United Kingdom, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) for California residents, and other U.S. state privacy laws. We identify the applicable laws based on where our business is established and where our customers are located shopify.com.

Please read this policy carefully. By accessing or using the Site, you agree to the collection, use and sharing of your information as described here. If you do not agree with our practices, please do not use the Site.

1. Acceptance of This Policy

By visiting our Site, placing an order, creating an account or otherwise providing us with personal information, you acknowledge and accept this Privacy Policy. We may update this policy from time to time to reflect changes in our practices or applicable law. If we make material changes, we will post the revised policy on our Site with a new effective date and, where required, provide you with additional notice. Your continued use of the Site after we post any modifications constitutes your acceptance of the updated policy.

2. Information We Collect

We collect information from you directly, automatically when you interact with the Site and, in some cases, from third parties. "Personal Information" means information that identifies, relates to, describes or can reasonably be associated with you. We keep the scope of collection limited to what we need and delete or anonymize data when no longer required shopify.com.

2.1 Information You Provide to Us

You may provide us with various types of Personal Information when you engage with the Site, including when you:

  • Create an account or place an order. We collect your name, billing and shipping address, email address, phone number, and payment details (such as card information) to process and fulfill your order.

  • Join subscription or loyalty programmes or sign up for marketing. We collect your contact details and preferences to send you newsletters, product updates, promotions or other communications.

  • Communicate with us or participate in surveys or promotions. We collect the content of your communications, feedback or responses.

  • Provide information about others. If you purchase a gift or send products to someone else, we collect the recipient’s name and contact details to fulfill your request. Please ensure you have their permission to share this information.

You can choose not to provide some information, but this may limit your ability to use certain features (for example, we cannot deliver your order without an address).

2.2 Information We Collect Automatically

When you use the Site, we automatically collect certain information through cookies, web beacons and other tracking technologies, including chargeflow.io:

  • Device and usage information. This includes your IP address, browser type, device identifiers, operating system, access times, pages viewed and the referring page through which you accessed our Site.

  • Transaction information. We record details about products viewed, added to your cart or purchased, and the date/time of transactions.

  • Analytics and behavioural information. We use cookies and similar technologies to understand how you interact with our Site, measure the effectiveness of marketing campaigns, remember your preferences and tailor our communications. For details about our use of cookies and how to manage them, please see our Cookie Policy.

We may combine this automatically-collected information with other data we have about you to improve our services and personalize your experience. We do not use this data to make decisions that have legal or similarly significant effects on you.

2.3 Information from Third Parties

We may receive information about you from third parties, such as payment processors, analytics providers or marketing partners, for example:

  • Payment information. When you complete a purchase, our payment processor provides us with confirmation of payment and relevant transaction details. We do not store full payment card numbers; these are processed directly by our payment partners.

  • Marketing and advertising partners. We may receive information about your interests and interactions with advertisements on other websites to help us measure the effectiveness of our marketing campaigns and deliver more relevant ads.

  • Social media. If you interact with us on social media platforms, we may receive basic profile information and communications according to your account settings on those platforms.

3. How We Use Your Information

We use Personal Information to operate, improve and communicate about our business. Our primary purposes include shopify.com:

  1. Processing orders and providing services. We use your information to provide the products and services you request, process payments, fulfill orders, send confirmations, receipts and tracking information, and manage returns or exchanges.

  2. Customer service. We respond to your inquiries, requests, comments and support needs.

  3. Marketing and communications. With your consent where required, we send promotional emails or text messages about products, special offers and events; personalize your experience; and provide advertisements tailored to your interests. You can opt out of marketing at any time (see Section 7 below).

  4. Analytics and improvements. We analyze how customers use our Site to understand trends and preferences, measure the effectiveness of our content and advertisements, improve our services and develop new products.

  5. Security and fraud prevention. We use information to detect and prevent fraudulent transactions and other illegal activities and to maintain the security of our Site and systems.

  6. Compliance and legal obligations. We use your data to comply with applicable laws, regulations and contractual obligations, to protect our rights and property and to respond to lawful requests.

  7. Other purposes. We may use your information for any other purpose disclosed to you at the time of collection or with your consent.

We rely on different legal bases to process your Personal Information, including the performance of a contract, compliance with legal obligations and our legitimate interests (such as improving our services and preventing fraud). When we rely on legitimate interests, we balance these interests against your privacy rights.

4. Retention of Personal Information

We retain Personal Information only for as long as necessary to fulfill the purposes described above shopify.com. To determine the appropriate retention period, we consider the amount, nature and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it and whether those purposes can be achieved through other means, and applicable legal requirements. We may keep certain information longer to comply with legal obligations, resolve disputes or enforce our agreements. When we no longer need Personal Information, we delete or anonymize it.

5. Your Choices and Rights

5.1 Access, Correction and Deletion

You may have rights under applicable law to access, update or delete the Personal Information we hold about you, subject to certain exceptions. You can:

  • Review and update your account. If you have created an account, you can log in to view and update your information.

  • Correct or delete data. You may request that we correct inaccurate information or delete your personal data. We will honour your request where required by law; however, we may retain certain data if necessary for our legitimate interests or to comply with legal obligations.

  • Withdraw consent. Where we rely on consent to process your information, you may withdraw that consent at any time.

To exercise these rights, please contact us using the information in Section 12. We may ask for proof of identity before fulfilling your request.

5.2 Marketing Preferences

You can manage your preferences for receiving promotional communications:

  • Email. Click the "unsubscribe" link in any marketing email to opt out of future emails.

  • Text messages. Follow the instructions in any text message you receive from us to opt out. Text message data rates may apply.

  • Cookies and analytics. See our Cookie Policy for information on how to manage cookies and tracking technologies.

Please note that even if you opt out of marketing communications, we may still send non-marketing messages relating to your orders or account.

6. Sharing of Information

We may share your information in the following circumstances:

  1. Service providers. We share Personal Information with third‑party vendors and service providers who help us operate the Site and provide services, such as payment processing, order fulfillment, data hosting, analytics, marketing and customer support. These providers may access your information only to perform services on our behalf and are contractually obligated to protect it.

  2. Legal and safety obligations. We may disclose information if required by law or legal process, for example, in response to a court order or subpoena, or if we believe disclosure is necessary to protect the rights, property or safety of Walterin, our customers or others. shopify.com

  3. Business transfers. In the event of a merger, acquisition, reorganization or sale of all or part of our business, your information may be transferred to the acquiring entity subject to the same privacy commitments outlined in this policy.

  4. With your consent. We may share your information for any other purpose disclosed to you at the time of collection with your consent.

  5. Aggregated or de‑identified information. We may share information that has been aggregated or anonymized so that it cannot reasonably identify you.

Walterin does not sell your personal data for monetary consideration, and we do not share personal information with third parties for their direct marketing purposes without your consent. However, certain sharing of data for advertising or analytics may be considered a "sale" or "sharing" under some state laws; see Section 10 below for details.

7. Advertising and Analytics

We engage third parties to provide analytics and deliver advertisements across the Internet. These partners may use cookies, pixels and other technologies to collect information about your use of the Site (such as pages viewed, items clicked and time spent), your IP address and device identifiers. This information may be used to analyze and track data, determine the popularity of content and deliver advertising and content tailored to your interests on our Site and other websites shopify.com. For more information about how we use cookies and how you can opt out of certain types of cookies or targeted advertising, please see our Cookie Policy.

8. Security

We implement administrative, technical and physical safeguards designed to protect your Personal Information from accidental or unlawful destruction, loss, alteration and unauthorized access or disclosure. These measures include encryption of sensitive information (such as payment details) during transmission, access controls and security monitoring. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security shopify.com. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately using the contact information below.

9. International Data Transfers

Walterin is based in Slovakia, but we may process and store your information in countries outside of the country where you live. We take steps to ensure your information receives an adequate level of protection, such as entering into standard contractual clauses or relying on adequacy decisions. By using our Site, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules than those in your country.

10. Rights for Residents of the European Economic Area and United Kingdom

If you reside in the EEA or UK, the following additional notices apply:

  • Controller: Walterin is the data controller of your Personal Information. You can contact us using the details in Section 12.

  • Legal bases: We process your personal data based on the lawful bases described in Section 3, including performance of a contract (e.g., to fulfill your orders), compliance with legal obligations and our legitimate interests (e.g., to improve our services and prevent fraud) shopify.com.

  • Your rights: Under the GDPR, you have the right to request access to, rectification or erasure of your Personal Information; to restrict or object to its processing; and to data portability. You may also have the right to lodge a complaint with a data protection authority. We respond to all requests in accordance with applicable data protection laws and may ask you to verify your identity before fulfilling your request.

  • Retention: We only retain your data for as long as necessary to fulfill the purposes for which we collected it shopify.com.

  • International transfers: When we transfer your personal data outside the EEA or UK, we implement appropriate safeguards to protect your data.

11. United States Privacy Notice

11.1 California Residents

If you are a resident of California, the CCPA/CPRA grants you specific rights regarding your Personal Information. These include the right to:

  • Know and access. Request information about the categories of Personal Information we have collected about you, the categories of sources from which it was collected, the business or commercial purpose for collecting or sharing it, and the categories of third parties with whom we share it, as well as access specific pieces of Personal Information we hold about you.

  • Delete. Request deletion of your Personal Information, subject to certain exceptions (e.g., to complete a transaction, detect security incidents, comply with law or for internal uses aligned with your relationship with us).

  • Correct. Request correction of inaccurate Personal Information.

  • Opt out of sale or sharing. Opt out of the sale of your Personal Information or the sharing of your Personal Information for cross‑context behavioural advertising.

  • Limit use of sensitive personal information. Where applicable, request that we limit our use and disclosure of sensitive personal information.

We will not discriminate against you for exercising any of your CCPA/CPRA rights. To make a request, please contact us as described in Section 12. We may need to verify your identity before processing your request. You may also designate an authorized agent to submit requests on your behalf.

11.2 Other U.S. State Residents

If you are a resident of Colorado, Connecticut, Delaware, Montana, New Jersey, Oregon, Texas, Utah or Virginia, your state’s privacy laws may provide you with similar rights, including the right to access, correct, delete and obtain a copy of your Personal Information and to opt out of targeted advertising or the sale of personal data. We will respond to such requests in accordance with applicable law. To exercise your rights, please contact us using the information in Section 12.

12. Children

Our Site is not directed to children under the age of 16, and we do not knowingly collect Personal Information from children. If we learn that we have collected information from a child under 16 without parental consent, we will delete it. If you believe we might have any information from or about a child under 16, please contact us at the address below.

13. Links to Other Websites

Our Site may contain links to third‑party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to read the privacy policies of any third‑party websites you visit.

14. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal or regulatory reasons. When we do, we will revise the “Effective Date” at the top of the policy and, if changes are significant, provide a more prominent notice.

15. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us:

Please include your name, contact information and enough detail about your request so we can properly address it. We respond to all privacy requests in accordance with applicable data protection laws.